SHIPPING POLICY
Your Order Cancellation Rights
You can cancel Your Order within 24hours without giving any reason for doing so.
The deadline for cancelling an Order is 24 hours from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
If you want to cancel your order, you must contact us and provide us with the reason why you want to do so.
You can do this by E-Mail: yourbalticamber.com
We will reimburse You no later than 7 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The goods were purchased in the last 7 days
The goods are in the original packaging
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
308 Pearson PL. Clayton, NC 27527
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Security capabilities and policy for transmission of payment card details
Protecting your personal information is a priority for Baltic World. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information. The SSL encrypts all information you input before it is sent to us.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect personally identifiable information offline. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information.
RETURN POLICY
WHOLESALE INQUIRIES
For Wholesale information please contact our offices or send an email:
EL PASO, TX/ JUAREZ,MX / CLAYTON, NC
Phone: +1-915-691-6115
Email: yourbalticamber@gmail.com
POLITICAS DE ENVIO
El envío no es reembolsable. Si recibió un envío gratis durante una promoción y luego devuelve el artículo, se restará el costo real de envío.
REGRESO DE MERCANCIA
PARA LOS INTERCAMBIOS SI SU ARTÍCULO ESTÁ ROTO - es posible que no necesitemos que lo devuelva. Envíenos un correo electrónico: balticworldep@gmail.com con una foto del descanso y su número de pedido. PARA DEVOLUCIONES SOLAMENTE: Puede imprimir su propia etiqueta aquí usando su número de orden, para pedidos creados en los últimos 7 días. Por favor, asegúrese de incluir su número de orden! ~ Para devoluciones, por favor escriba, REGRESE junto con su número de orden. Asegúrese de envolver con burbujas el collar o utilizar un sobre de burbujas. Si el artículo llega roto debido a que no está envuelto, no podemos reembolsar el artículo.
VENTAS A MAYOREO
Para mas informacion acerca de las ventas al mayoreo contacte a nuestras oficinas:
EL PASO, TX/JUAREZ, MX / CLAYTON, NC
Phone: +1-915-691-6115
Email: yourbalticamber@gmail.com